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TERMS AND CONDITIONS
By Placing An Order You Agree To The Following Terms and Conditions of Cutting Edge Automotive Solutions, LLC (“Cutting Edge”):
In submitting a request to purchase products from CUTTING EDGE, you agree you have permission to place the order. CUTTING EDGE is not responsible for unauthorized orders for any reason. Anyone submitting an unauthorized order agrees to be personally responsible for such order and to be bound by these terms and conditions.
Prices posted on our websites/App/Social Medias are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within thirty (30) days may be changed.
In placing an order you expressly authorize CUTTING EDGE to charge the credit card number given. You further agree to not contest or otherwise withdraw the charge but to pursue any dispute in accordance with the Dispute Provisions of these terms and conditions.
ALL orders must be prepaid due to the speed of our turnaround, unless other payment arrangements are approved in writing by CUTTING EDGE. In the event the details of an order/job have been modified and an unpaid balance is created, the card used to place the original order will be charged. Charges typically will occur within 24-48 hours of the modification, but can take longer depending on our current workload as these charges must first be individually verified.
Customer agrees that CUTTING EDGE may hold customer’s credit card and payment information for future orders.
Should CUTTING EDGE provide for payment arrangements or deferred payment options, all payments that are not received within fifteen (15) days from receipt of invoice will be assessed a 20% late payment charge. There will be a charge for all insufficient or returned payments. This charge will be equal to the actual cost to CUTTING EDGE associated with the insufficient or returned payment, plus an assessment of $50.00 per occurrence.
CUTTING EDGE will issue products in accordance with how the submission is made by customer. CUTTING EDGE is not responsible for errors in order submissions and customer agrees to reimburse CUTTING EDGE for any costs associated with orders made in error.
CUTTING EDGE has, and assumes, no obligation to proof or otherwise review the content of your order. Even if a CUTTING EDGE customer service representative has inquired as to the attributes of one of your prior orders, you are not entitled nor should you assume that CUTTING EDGE will review any other order you place. Orders are processed in their "as submitted" form and the customer is fully responsible for final verification and approval prior to submission. CUTTING EDGE DOES NOT make any changes on customer files. Once you submit an order you are agreeing that you are fully satisfied with the content and you accept responsibility for any errors therein. CUTTING EDGE will assume that you have verified the order is correct and CUTTING EDGE will not accept any liability for errors, unless clearly made by CUTTING EDGE.
Due to the time associated with planning and preparation of each order, CUTTING EDGE will charge a cancellation fee for all cancelled orders. The amount charged for cancellation of an order will be proportionate to the stage of completion with which the order is in at the time of cancellation, but no less than twenty (20%) percent of the total cost of the order. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order. No refunds will be issued for orders cancelled after the business day order was placed.
A refund may be issued if the order is incapable of being fulfilled within a reasonable time.
Quotations are based on the accuracy of the specifications provided. Orders placed with CUTTING EDGE are to the customer's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order. Every order placed will be governed by these terms and conditions and no other terms shall apply.
CUTTING EDGE 's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation. CUTTING EDGE warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. CUTTING EDGE makes no other warranty and no actions or words of CUTTING EDGE or its officers, employees or agents shall constitute a warranty.
Any dispute between any of the parties hereto or any claim by a party against another party arising out of or relating to this Agreement or any alleged breach thereof, shall be determined in accordance with the laws in the State of Alabama. Customer agrees that any claim brought against CUTTING EDGE shall be made in Baldwin County, Alabama.
The customer represents that it has the legal right to conduct business and to place an order from CUTTING EDGE. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against CUTTING EDGE based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the product produced by CUTTING EDGE ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) injures in any way the customer or a third party of any nature, the customer shall indemnify and hold CUTTING EDGE harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending CUTTING EDGE against any such Claim; (2.) paying any judgment or award against CUTTING EDGE; and (3.) reimbursing CUTTING EDGE for any legal fees and expenses it reasonably incurs in responding.
CUTTING EDGE is in no way liable for delays or damages due to equipment failure, power outages, 3rd party shipping errors, events not in control of, nor caused by CUTTING EDGE, and "acts of god". CUTTING EDGE is not responsible for delays associated in any way with government interference, pandemics, riots, strikes, or any other event commonly know as a force majeure event.
Customer shall make no alterations or modifications of any kind to the products sold by CUTTING EDGE. Any alteration or modification made by customer will void any warranty and will alleviate CUTTING EDGE from any responsibility associated with that altered product. Customer shall remain liable for all indemnification and payment obligations with regard to such altered product.
Charges for delivery of materials and supplies from the customer or the customer's supplier to CUTTING EDGE are not included in quotations unless specified. CUTTING EDGE is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first. Orders that have delivery or shipping selected will be shipped immediately upon completion. Exceptions to shipping schedules are holidays or if the office is closed due to inclement weather. CUTTING EDGE is not responsible for damaged or lost products during shipping. It is the sole responsibility of the receiving party to fully inspect the product at the time of delivery for any potential damage.
Products delivered directly to customer via virtual, online, or other direct electronic methods are deemed accepted upon delivery to customer, with the understanding that the customer may make a claim or dispute in accordance with Section 16 of these terms and conditions.
Claims for defects, damages, or shortages must be made by the customer in writing no later than 10 calendar days after delivery. By accepting the job, the customer acknowledges that CUTTING EDGE's performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from CUTTING EDGE shall be dealt with between the customer and CUTTING EDGE.
If any order does not match the generally accepted trade standards, CUTTING EDGE will perform an independent inspection to determine validity of the claim. Should CUTTING EDGE determine the product to meet trade standards customer shall be fully responsible under the terms of the transaction, including these terms and conditions and customer’s only recourse shall be in accordance with the provisions of these terms and conditions.
Any information CUTTING EDGE collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, current special notification, billing, and shipping purposes only.
Customer does agree by placing an order that CUTTING EDGE may use the customer name in CUTTING EDGE marketing and advertising.
Our name will appear as "Cutting Edge Automotive Solutions, LLC or CUTTING EDGE" on your credit card statement.
There will be a $50 charge plus expenses and legal fees for all insufficient or returned payments.
CUTTING EDGE may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise.